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FAQs

FAQs

1.Are You A Factory Or Trading Company?

We are manufacture for our own brand VFD.

2.Do You Have Some Quality Certificate?

ISO9001, CE certificates

3.Which way Of Shipping Can I Use?

Sea, airline, or express. You can choose your own shipping forwarder too.

4.Can I Have Samples?

Yes, but most samples are not for free. Only small item can be free of charge, with your side bearing the international shipping cost.

5.What Payment Terms Do You Accept?

TT, L/C, Western Union.

6.How Fast Can You Deliver?

We can ship out goods immediately if we have real stock. Lead time depends on the type of product and quantity you need.

7.Are You Able To Do OEM/ODM?

Yes customization is supported.

8.How Can We Guarantee Quality?

Always a pre-production sample before mass production;
Always first piece inspection, random inspection, and piece by piece inspection when neccessary;
Always final Inspection before shipment; 18-24months warranty period is guaranteed.

9.Do you have MOQ of products? If yes, what is the minimum quantity?

No MOQ.

10.How about the traceability of your products?

Each batch of products can be traced back to the supplier, batching personnel and filling team by production date and batch number, to ensure that any production process is traceable.

11.How is your R & D capacity?

Our R & D department has a total of 11 personnel, and 3 of them have more than 15 years working experience in the same field.In addition, our company has established R & D cooperation with one famous university and research institutions in China. Our flexible R & D mechanism and excellent strength can satisfy customers’ requirements.